Terms & Conditions

Payment

• A deposit of half of the reservation balance is due upon booking, payable by credit or debit card.
• The remaining balance is due least 30 days before arrival date. Unless prior arrangements have been made, the card
  used for your initial reservation will be charged the remaining balance automatically 30 days prior to your arrival date.

Changes to Dates

• In the event that you would like to change the dates of your booking, we will endeavor to accommodate you as best we
  can.
• Changes to dates in higher nightly rental periods will be subject to the higher rental charge.
• Changes to dates in lower nightly rate periods made within 6 (six) weeks of the start of the rental period, will only be
  subject to the lower charge if we can re-let the initial higher rate period.

• We advise that you take out travel insurance to cover against an unexpected cancellation.
• Insurance for Covid19 is now available. We do not offer refunds due to weather and strongly recommend travel
  insurance for unforeseen weather or life events.
• Cancellation must be made by email to: christina@rentfireflycabins.com by the party who made the original booking.
• Cancellation charges are as follows :
• If you cancel more than 30 days prior to arrival – any payments made will be refunded in full.
• Cancellations made within 48 hours of booking will be issued a 100% refund.

Cancellation by Us

• We do not expect to have to make any changes to your booking. However, problems can occur that would result in
  needing to make an alteration or, very occasionally, cancel a booking.
• If this does happen, we will contact you as soon as is reasonably practical and inform you of the cancellation or the
  change to your booking.
• We would offer a change of date with No Additional Cost to you. If it is necessary to cancel your booking any payments
  made will be refunded in full.

• Vaping or Smoking of any substance is prohibited ANYWHERE INDOORS. Please safely dispose of butts in containers
  provided.
• Please leave the property in a tidy condition at the end of your stay and return any furniture you have moved to its
  original location. We may make reasonable additional charges for extra cleaning work if the property has been left in a
  poor condition..

Departure

• Check-out time is 10am.
• The evening before your departure we will send you a short list of check-out instructions.

Lost Property

• We are happy to return items that have been left following departure. However, there will be a minimum charge of
  $25 plus postage and packing.

Liability

• We do not accept any liability for any damage, loss or injury to any member of your party, your vehicles or your
  possessions unless proven to be due to negligence by ourselves.

Damages

• We understand accidents happen. Should you damage anything, please inform me right away so it can be quickly
  rectified.